How to start a return if you have not created an account on our system?
You have 2 ways to do returns if you have not set up an account on our system:-
- Go to "Forgotten Password" and this will send you a link and then you can create an account which will enable you to do returns yourself.
- Give us a call on 020 8463 9696 and we will start the return for you.
It is a good idea to set up an account on our system as this will enable you to see your order history, invoices and do returns easier. You can opt to be added to receive offers, newsletters and useful how to's
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Can I order without an account?
Yes, you can use our Quick Checkout option once you have items in your basket. Once you click "Checkout" you will be taken to a page where you can choose to create account/log in or use the Quick Checkout option.
How can I get a VAT invoice?
Your VAT invoice is only generated after your order has been despatched. To find your VAT invoice online follow these steps: Start by signing into your i-sells.co.uk user account and navigate to "Orders List / Returns". Click here to sign in & go to ...
How do I submit a return?
If you would like to submit a return for either a refund or a replacement, please follow these instructions: 1. Go to your Orders List / Returns list Start by signing into your i-sells.co.uk user account and navigate to "Orders List / Returns". Click ...
How can I unsubscribe from your emails?
Unsubscribe link in emails With every email we send there will be a "unsubscribe" link at the bottom of the email. This gives you an option to leave our mailing list every time we send an email. Please note that we also send system notifications and ...
How can I change the cookie settings?
You can update your cookie settings at any time on our Account Privacy page. This page can also be found by logging into your account and navigating to "My Account" -> "Account Privacy" to update these settings. You may also use the Change cookie ...