How long will my return take to be processed?

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• What are the normal delivery times? How long will my order take to arrive?

  Economy Delivery:  4 to 7 Days Courier Delivery - Standard: 2 to 4 Days Courier Delivery - Premium: Next Working Day + + Order before noon for Next Working Day Delivery for items in stock Excludes Highlands, Islands, and Certain Postcodes. View our ...

• Will I get a VAT invoice?

  Yes you will receive a VAT invoice after your good are dispatched.

• When will my order be available for collection from the Trade Counter?

  You will receive an email which will confirm that order is available to collect  Alternatively please call 0208 463 9690 to confirm and agree a collection date/time.

• How can I unsubscribe from your emails?

  Unsubscribe link in emails With every email we send there will be a "unsubscribe" link at the bottom of the email. This gives you an option to leave our mailing list every time we send an email. Please note that we also send system notifications and ...

• Points to consider when installing PIV units (Positive Input Ventilation):

  Points to consider when installing PIV units: Make sure you and the installer read the instructions fully before starting an install The units are very easy to install but positioning is important There must be adequate replacement air in the loft ...